Will I lose my balance if I self-exclude?

No, your account balance will remain completely safe. Once the self-exclusion period ends — or in the case of permanent exclusion — you can contact our support team to complete the withdrawal process.

Do deposit limits take effect immediately?

Yes, lowering your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period — this delay is intentional, to prevent impulsive decisions.

Can I receive bonuses during a cooling-off period?

No promotional messages or bonus offers will be sent during a cooling-off period or self-exclusion. We make sure you're not exposed to any betting or gaming-related temptations during this time.

Can a family member request self-exclusion on my behalf?

Yes, a close family member can reach out to us at support@vb887.ws to raise a concern. We'll assess the situation and take the necessary steps. Protecting the account holder's wellbeing is our top priority.

How does the Reality Check reminder work?

At the interval you set in your settings (e.g., every 30 minutes), a pop-up will appear showing how long you've been playing, how many bets you've placed, and how much you've won or lost. You can then choose to keep playing or stop.

vb887 | Responsible Gaming and Healthy Play Guidelines

1 What responsible gaming means

Responsible gaming means enjoying games within your own limits — both financial and time-based. vb887 is more than just a gaming platform; we want every user to play in a way that's healthy, happy, and safe.

Online gaming and betting are primarily a form of entertainment. But for some people, they can develop into an addiction. That's why vb887 has made responsible gaming a top priority from the very start. We believe that with the right tools and information, anyone can enjoy gaming responsibly.

Core Principles of Responsible Gaming

Play for fun, not to chase your losses
Set a budget in advance and stick to it
Set a Play Time Limit
Take a break from gaming if you're facing financial difficulties
Make time for family and friends a priority
Never gamble with borrowed money or take on debt to place bets

Keep in mind: If gaming starts affecting your daily life, family, or work, that's a sign something is wrong. vb887 is always here for you.

2 vb887's Limit-Setting Tools

Vb887 provides a range of effective tools to help you stay in control of your gaming. Using them is entirely your choice, but we encourage all users to familiarise themselves with what's available.

Deposit Limits

Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Loss Limit

Your account automatically stops betting once you reach a set loss amount. This is an effective way to keep your losses in check.

Time Limits

Decide how long you want to play each day. When your time is up, you'll receive a reminder.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. Betting and deposits will be disabled during this time.

Self-Exclusion

Exclude yourself from the platform for anywhere between 6 months and permanently. No new account can be opened during this period.

Reality Check

A pop-up will appear at regular intervals showing how long you've been playing and how much you've lost.

To set your limits: Go to your account settings and set any limits you need under the "Responsible Gaming" section. If you run into any issues, contact us at support@vb887.ws.

3 Signs of Problem Gaming

Many people don't realize when their gaming habits have become a problem. Watch out for these warning signs:

Chasing losses Continuing to play after repeated losses, convinced that a win is just around the corner.

Withdrawing from family or friends Lying about gaming or hiding it from family members.

Feeling restless when not playing Feeling restless or irritable when you're unable to play.

Borrowing money or breaking into savings to play Spending household money or dipping into savings for gaming.

Neglecting work or studies Neglecting work, school, or daily responsibilities because of gaming.

Gradually increasing bet amounts Needing to bet increasingly larger amounts to get the same level of excitement.

If you notice any of the signs above, take it as a warning. Don't wait — set your limits or speak to our support team today.

4 How to set up self-exclusion

Self-exclusion is the process of removing yourself from the vb887 platform for a set period or permanently. It is completely confidential and can be done at any time.

1

Go to Account Settings

After logging in, click your profile icon in the top right corner and select "Settings".

2

Open the Responsible Gaming section

In the Settings menu, look for the "Responsible Gaming" option.

3

Choose Self-Exclusion

Choose your preferred duration — 6 months, 1 year, 5 years, or permanent.

4

State Your Reason (Optional)

You don't have to give a reason. But if you do, it helps us support you better.

5

Confirm

Confirm your self-exclusion via email or SMS verification. The process takes effect immediately.

Your account balance remains safe during self-exclusion. Once the period ends, contact our support team to make a withdrawal. For direct assistance, reach us at support@vb887.ws.

5 Check Yourself

Answer the questions below honestly. If three or more answers are "Yes", consider seeking help.

Gaming Self-Assessment Test

1

Do you find yourself playing again just to win back money you've lost?

2

Do you feel uncomfortable or anxious at the thought of stopping?

3

Have you ever lied to family or friends about your gaming?

4

Have you ever skipped work or important responsibilities to play?

5

Have you ever played beyond your budget or borrowed money to gamble?

6

Have you repeatedly tried to stop playing but couldn't?

7

Do you feel guilty or ashamed about your gaming?

Understanding Your Results: 0–2 "Yes" = Stay cautious. 3–4 = Set some limits. 5+ = Please seek support. Remember, asking for help isn't weakness — it takes courage.

6 Protection of Minors

Vb887 is strictly for users aged 18 and above. Allowing minors to access this platform is strictly prohibited. We take age verification very seriously.

Advice for Parents

Use parental control software on your computer or mobile device
Keep your login credentials out of reach of your children
Have an open, honest conversation with your child about online gaming
Keep an eye on your child's device usage habits
Take advantage of browser-based betting site blocking

If you suspect a minor is using vb887, notify us immediately at support@vb887.ws. We will take action right away.

7 How to get help

You don't have to face this alone. vb887's support team is always here for you. Talking to someone you trust is the first step.

Getting help through vb887

Email us at support@vb887.ws — use the subject line "Responsible Gaming Support"
Activate any limit or exclusion from your account settings
Chat with our agent on Live Chat

What you can do on your own

Talk to a trusted family member or friend
Take up a new hobby or activity to shift your focus away from gaming
Write down your daily budget and time limits in advance
Build the habit of stopping even when you're winning

Asking for help doesn't make you weak — it shows you're making the right choice for yourself and your family. vb887 values your wellbeing above any profit.

Responsible Gaming — Healthy & Safe Gaming at vb887